Head over to our registration page and ensure all required fields are accurately filled out. Upon submission, your application will undergo a thorough review by a member of our team within 48 hours, and you will receive a decision.

(As part of our dedication to upholding the integrity of our brand and cultivating robust partnerships, we kindly request a VAT number. This requirement not only serves to protect our brand but also emphasizes the significance of industry expertise and compliance with our brand guidelines).

Once your application has been accepted you will be notified by email, and you should be able to log in. Once logged in, you'll gain full visibility of our pricing and the ability to place orders seamlessly.

In the event of an account decline, we will provide you with a reason for refusal. However, we welcome discussions and appeals, especially if there are factors we may not be aware of. It's important to note that most rejections stem from incomplete or inaccurate information, so please ensure thorough verification before submitting your application

After logging in, you can conveniently add items to your basket just like on any typical retail website. When you're ready, proceed to the checkout to finalize your order.

You will notice that our shipping costs are not displayed anywhere on our website. This is because your shipping charge is determined by weight and will be calculated at the checkout before payment is processed. If no shipment option is displayed, please reach out to us on +44 (0)161 832 1555 or via email at contact@plazacollection.com.

Once your order has been placed, you will receive a confirmation email detailing your order information. We kindly request that you take this opportunity to review your delivery address for any inaccuracies.

Your items will be shipped on the same day as payment is processed, provided it is before 2pm Monday to Friday (excluding bank holidays). Orders placed outside of these hours will be dispatched the following working day. We also offer collection, please see our delivery details page for more information.

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